Contact us

Our friendly team are happy to help with any query you may have. Please see below for the correct department to contact.

Customer service

If you’ve already signed up to sell your car and have any questions about profiling your vehicle, you can email our Customer Service Team at or call us on 0203 988 2266. Please include your name and car’s reg in all emails.

Sales support

If your car has been sold in our daily online sale and you need help with collection or payment, please call our Sales Support Team on 0203 988 3388 or email

General questions

If you have any questions about selling your car with us, please see our FAQ which answers our most popular questions. If you still need help, then please contact us at

We aim to get back to all customer queries within 24 hours on weekdays, and within 1-3 days at weekends, however it may take longer at busier times. Our office hours are Mon-Fri, 9am-6.30pm and 9am-5pm on Saturdays (outside of public holidays).

Motorway for dealers

If you are a dealer interested in buying exclusive used car stock online, direct from private sellers, please visit our website for dealers.


For press queries, including data requests and for car industry comment, please visit our press page for more info.

Our offices

London office:

2nd Floor, Tennyson House
159-165 Great Portland Street

Brighton office:

1 Air Street

Registered office:

Motorway Online Ltd.
International House
24 Holborn Viaduct

You can also find us on Twitter, LinkedIn and Facebook.