Coronavirus update: 05/04/2020

Due to the latest restrictions on movement and transport throughout the UK, our car buying partners are currently unable to provide offers for vehicles or complete purchases at the present time. Find out more.

If you would like to be notified when we are able to provide offers again please continue to sign up.

Coronavirus impact

  • Harry Jones
  • 24th March 2020

Due to the coronavirus situation and restrictions placed on movement and non-essential travel, it is now no longer possible for our car buying partners to provide offers or complete purchases.

For this reason we are having to pause all active sale processes for the time being. We know this is a really frustrating situation for all involved, but the decision is out of our hands.

We expect this to be a temporary measure and are monitoring the situation constantly.

We have now stopped taking any new sale enquiries, but if you would like to be notified when we are able to provide offers again you can still sign up and we will let you know when we have offers available.

The Motorway team is still working full time, and we’re here to support you if you have any questions at all.

We’d like to thank our customers, staff, clients and partners for their patience during this challenging time and hope you stay safe and healthy.


How can I get in touch with you?

Please get in touch with us using the usual channels. See our contact us page for the right email address or number to use.

What happens if I am already selling a car with Motorway?

If you have used Motorway in the last week you may have existing offers from buyers. While these offers would normally be valid for seven days, buyers will not be able to honour the offer amount or complete the purchase.

You should contact the buyer directly to understand what the situation is for your specific sale.

When will I be able to sell my car again?

We don’t know. It depends on how long the government needs to restrict transport and movement to deal with coronavirus. We think the current restrictions may last for several weeks but are constantly monitoring the situation.

What has happened to car prices?

Offers for vehicles from car buying firms have fallen significantly as the coronavirus situation has developed, with some companies reducing their offers by a large amount before deciding to pause purchasing altogether. This makes understanding the actual market value of cars very difficult at this exact moment in time.

We expect valuations to stabilise once the market is able to trade again. We also expect there to be a lot of pent-up demand on both the selling and buying side once the restrictions are relaxed.

I need to sell my car urgently. Is there anything I can do?

Unfortunately all car buying companies we know of have paused purchasing vehicles, and other parts of the car industry such as car auctions and car dealerships have also temporarily shut down.

Our advice is to follow government instructions, stay at home, and wait until businesses are able to trade again. 

If you would like to be notified when our car buying partners become active again please sign up and you will be contacted at the right time.