COVID-19:All transactions are completed contact-free. Find out more.

Coronavirus impact

  • Harry Jones
  • 24th March 2020

Due to the coronavirus situation and restrictions placed on movement and non-essential travel, it is now no longer possible for our car buying partners to provide offers or complete purchases.

For this reason we have paused all active sale processes for the time being. We know this is a really frustrating situation for all involved, but the decision is out of our hands.

We expect this to be a temporary measure and are monitoring the situation constantly.

We have now stopped taking any new sale enquiries, but if you would like to be notified when we are able to provide offers again, you can still sign up and we will let you know when we have offers available.

The Motorway team is still working, and we’re here to support you if you have any questions at all.

We’d like to thank our customers, staff, clients and partners for their patience during this challenging time and hope you stay safe and healthy.

FAQs

What are the current restrictions?

If you are looking to sell your car during the lockdown period, we have put together this guide that explains what you can and can’t do whilst the restrictions on movement and travel remain imposed.

How can I get in touch with you?

Please get in touch with us using the usual channels. See our contact us page for the right email address or number to use.

What happens if I am already selling a car with Motorway?

If you have used Motorway in recent weeks or months, you may have existing offers from buyers. While these offers would normally be valid for seven days, buyers will not be able to honour the offer amount or complete the purchase.

You should contact the buyer directly to understand what the situation is for your specific sale.

When will I be able to sell my car again?

We don’t know. It depends on how long the government needs to restrict transport and movement to deal with coronavirus. We think the current restrictions may last until May and beyond, but we are constantly monitoring the situation. To be notified when we can help you sell your car, you can sign up on Motorway.

What has happened to car prices?

Online valuations for vehicles from car buying firms have fallen significantly as the coronavirus situation has developed. This makes understanding the market value of cars very difficult at this moment in time.

We expect prices to stabilise once the market is able to trade again. We also expect there to be a lot of pent-up demand on both the selling and buying side once the restrictions are relaxed.

I need to sell my car urgently. Is there anything I can do?

Unfortunately all car buying companies we know of have paused purchasing vehicles, and other parts of the car industry such as car auctions and car dealerships have also paused trading.

Our advice is to follow government instructions, stay at home, and wait until businesses are able to buy cars again.