Motorway launches innovative new transport offering, improving vehicle appraisal quality, speed and service for their dealers

    • Jennifer Reeves
    • 26th February 2024

    London, 22nd February 2023Motorway, the UK’s fastest-growing used car marketplace, today announced the launch of Motorway Move – an enhanced end-to-end transportation solution for Motorway purchases; improving appraisal quality, speed and service levels. The innovative new transport solution has been designed to significantly improve the post-sale experience for dealers, making the process easier, faster, and more consistent, whilst delivering more value. 

    Motorway Collect

    Motorway Move is powered by two new proprietary technologies, built in-house by the team at Motorway. The first is Motorway Collect, a vehicle appraisal app, which enables more accurate and thorough vehicle appraisals. Motorway Collect will be rolled out to Motorway Move collections from today, driving quality, consistency and transparency in the vehicle collection and appraisal process. 

    With Motorway Collect, the driver collecting the vehicle has access to the same vehicle profile from the Motorway daily sale. This enables them to compare the vehicle being collected to the original profile, resulting in a faster, more accurate appraisal process.

    Motorway Collect also allows drivers to highlight any additional damage, upload photos directly to the app, and conduct a test drive. The purchasing dealer is able to review the vehicle’s full appraisal in Motorway Pro and make decisions on potential negotiations, if needed. 

    When the transportation is complete, proof of delivery is also submitted by the driver in the Motorway Collect app, giving the purchasing dealer full transparency over the condition of their purchased vehicle. 

    Designed to drive high quality and consistent appraisals, Motorway Collect provides dealers with peace of mind when outsourcing the collection of their purchases.

    Motorway Dispatch

    Network planning for Motorway Move will be driven by Motorway’s new transport management system, Motorway Dispatch

    Designed to improve the speed and efficiency of vehicle deliveries, Motorway Dispatch drives faster vehicle collections and deliveries, through optimised planning and workforce management. The innovative network planning capabilities will see drivers placed in jobs that are most local to them, reducing wasted travel and supporting faster deliveries and less rescheduled jobs.

    For dealers, this will save time and money as they will receive their vehicles faster, reducing days to sale. By streamlining operations, Motorway Dispatch will also reduce defects, such as reschedules, giving dealers confidence that their vehicles will be collected and delivered when expected. 

    New, more competitive rates 

    Finally, Motorway Move fees have been reduced by up to 10% when compared to the previous Motorway Transport product, with movements now from as little as £89. This offers dealers a competitive and all-inclusive price, highlighting Motorway’s commitment to delivering more value for dealer partners.

    James Wilson, Chief Operating Officer at Motorway, said:

    “When purchasing used-car stock with Motorway, our dealer partners need an efficient and effective vehicle transport provider. Transportation has been a pain point for many of our dealers and the wider industry, for a number of reasons, including the quality of appraisals, service levels and, of course, price.

    “We’ve listened to feedback from dealers we work with and have fully enhanced our transport offering with a suite of new products and more competitive fees. This is a prime example of Motorway at its best – listening to dealer feedback and using smart technology to deliver a best in class experience. Motorway will now deliver more value than ever to our dealer partners, driving quality, consistent vehicle collections and deliveries.”

    Dealers can book vehicle deliveries with Motorway Move on Motorway Pro.


    About Motorway

    Motorway is the UK’s fastest-growing used car marketplace. We connect people selling their car directly with our network of more than 5,000 verified car dealers, matching each seller on our platform with the dealer who most wants to buy their car. We help car owners sell their cars 100% online for a great price in as little as 24 hours, with their car collected from home for free, while supporting our car dealer partners to easily acquire the best used car stock.