Service fees explained

    How our service fee works

    There's no upfront cost when you sell with Motorway. We find you the best offer, your car is collected from your driveway, and you only pay the service fee once the sale is complete. If your car doesn't sell, you never pay a fee — this means we're completely focused on getting your car sold, and for the best price.

    That's why we put your car in front of over 8,000 verified dealers. That competition drives your price up — 84% of Motorway sellers* get more than market price, and on average sellers on Motorway get £1,600 more than part exchange.

    We're also rated Excellent on Trustpilot with over 100,000 reviews, so you know you're in safe hands.

    What does the service fee cover?

    When you sell with Motorway, you get a fully managed experience, from valuation to payment and home collection. Our app lets you create a sale-ready profile with high-quality photographs to ensure you get the highest offer possible when you sell your car. We then list your car to our vetted and trusted network of dealers.

    We also take care of all of the paperwork, including settling any outstanding finance, and your car's collected at a time that suits you.

    Our dedicated team is on hand to support you through the process — we have a team of support agents ready to help by phone or live chat at every step of your car sale.

    How much is the service fee?

    The service fee is calculated based on your final sale price. You see an estimate when you get your free valuation and when you list your car in our auction.

    How is the service fee paid?

    In most cases, dealers use our in-house payment system, Motorway Pay, to send payment for your car. In this case, your service fee is automatically deducted from your final payment. The dealer sends your payment right on the doorstep, which reaches your bank account within a few minutes, before your car leaves the driveway.

    If your dealer makes a bank transfer directly to your account, you need to pay the service fee after your sale. We'll send you a secure, online payment link once your sale is complete.

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    Rated ‘Excellent’ on Trustpilot with over 100,000 reviews