James joined our original team as Motorway’s first customer service agent in 2019, progressing to management by actively shaping the foundations and direction of Motorway's customer service division. With a passion for cars and a shared belief in creating a better car market for everyone, he has consistently put marketplace fairness, trust, and continuous improvement at the heart of everything Motorway does. In his spare time, James builds and runs his own track car on track days across the UK’s motorsport circuits.
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