How to sell any car with We Buy Any Car

Note: WeBuyAnyCar is not a commercial partner of Motorway. We do not compare prices from

Even if you’ve never dealt with them personally, there are few people that don’t know about We Buy Any Car (and Phillip Schofield).

They’re one of the largest online car buying services in the UK. And to date, they’ve transacted with over 1,200,000 customers since their inception and they bought an astonishing 219,000 cars in 2017 alone.

The model has changed little since their early days and they pride themselves on offering a simple and easy way to sell any car online.

Find out everything you need to know about in this simple guide to their service…

We Buy Any Car guide
Value, book, sell. The 3 steps to get your car sold with

The sales process starts with a quick online valuation, an appointment with a buyer from their company to get a final quote, and finally the sale.

It’s a process that’s meant to save time, rather than earn you extra money, as most people know they can potentially get more for their used car by negotiating with specialist dealers or advertising it privately (and dealing with strangers on their doorstep).

It’s now over 12 years since the WeBuyAnyCar website launched in the UK and the business has grown massively.

The company now employees over 400 people. And, with over 200 branches across the UK, it’s very likely there’s a branch near you.

Selling with We Buy Any Car explained:

How To Get A Valuation With We Buy Any Car

Below we’ll detail how to get a quick and easy online valuation with We Buy Any Car and later, a quote to buy your car.

The process has been broken down into 4 simple steps.

Step 1 – Enter Your Registration

To start your quick and easy valuation, you’ll need to head over to the We Buy Any Car valuation tool.

Once you’re there, you’ll need to enter your registration number.

This allows the We Buy Any Car database to find your car brand, model, year and lots of other specific information.

It saves you time in comparison to listing all the information that can be found on your V5, manually.

We Buy Any Car valuation

Step 2 – Enter Mileage

Next, you’ll need to detail the mileage, service history and number of previous owners.

Make sure this information is correct, especially the mileage.

A low mileage car can be worth 30-40% more than a high mileage car.

Most drivers will rack up in the region of 10,000-12,000 miles per year. So, if your car has less than this, the value is going to be much higher than similar cars you see advertised for sale.

we buy any car mileage

Below this box, you’ll see details listed for your used car. Check these details thoroughly.

The registration is connected to an automatic database. There’s a chance either you’ve entered the registration incorrectly, or the database has selected the wrong vehicle.

If the vehicle details are not correct, hit the “Not Your Car” button and you’ll be able to edit the details.

We Buy Any Car enter registration

By doing this, you’ll be opening a new page to add the details about your car. There’s a good chance you’ll need your V5 handy to fill this in correctly.

The details you need to know include the vehicle type, make, model, fuel type, colour and more.

Once you’ve added all the relevant details, you’ll be able to skip over to the next step.

We Buy Any Car sell all makes and models

Step 3 – Fill Out Personal Details

Now all the information for your car is present and correct, you’ll need to add your personal details.

This includes your name, email address, phone number and postcode.
Your postcode is used to find the nearest We Buy Any Car branch.

After you’ve added all these details, hit the “Get My Valuation” button.

We Buy Any Car personal details

Step 4 – Get Your Valuation and Quote To Buy Your Car

Now you’ll be taken to a screen to receive your valuation.

As you can see on the right-hand side, the valuation is guaranteed for 7 days, but there are some basic conditions for We Buy Any Car to honour this valuation.

While this valuation is guaranteed, it is not a guaranteed quote to buy your vehicle – We Buy Any Car final quotes only get offered on the day you drop off your car.

We Buy Any Car can have issues with personalised registration plates, imports, cars with less than 6 months MOT, or any mechanical/body work faults.

Other things that may lead to an offer being withdrawn (or adjusted) will include a previous insurance write-off, private hire vehicles, emergency vehicles or vehicles used by driving instructors.

As well as an on-screen offer, you’ll also receive a text from We Buy Any Car that gives details of your local branch.

We Buy Any Car sale process and quote

There have been various issues with used car sellers being offered less than their guaranteed valuation. And in many instances, these adjustments in valuation are completely justified.

We Buy Any Car will make general assumptions about your vehicle. If these assumptions are incorrect, it can lead to a reduction in valuation and a drop in your quote.

To make sure you understand the valuation, quote and buying process, read through their car purchasing terms and conditions.

The We Buy Any Car Sale Process

We Buy Any Car looks to take the hassle out of selling a used car privately.

Many times, you’ll spend time, effort and money to advertise and sell a used car.

And, with the amount of time wasters out there, sometimes it’s easier to go with a more hands-off approach.

But, how does the sale process work?

Over 1,000,000 people have managed to sell their used car with We Buy Any Car, and this is the exact process they used.

We’ve explained the process in 3 simple steps.

Step 1 – Get An Online Valuation

As we’ve outlined in the process above, the first thing you’ll need to do is to get an online valuation for your used car.

The We Buy Any Car tool offers an instant online valuation that is valid for 7 days, providing the vehicle is in the condition you say it is.

Step 2 – Book Your Appointment

During the process of the online valuation, you’ll be asked to enter your postcode.

This is so We Buy Any Car can connect you with their local branch.

The company has over 200 branches nationwide, so there’s a good chance there’s one close to you.

Branches stretch from Truro in the South of England, right up to Elgin in Scotland.

Better still, the majority of We Buy Any Car’s branches are open 7 days a week.

Each branch has appointments available every 15 minutes, so there’s normally a day and time to suit everyone.

Step 3 – Get Your Quote And Your Car Sold!

Once you’ve booked your appointment, you’ll be halfway to selling your car.

We Buy Any Car can pay used car sellers within a matter of 35 minutes, directly to their bank account.

All you’ll need to do is to make sure you take all necessary documentation for the sale to go through.

What You Need To Sell Your Car

When you go to your appointment, you’ll need to make sure that you have all the following with you.

The Car

You’ll need to take your car there.

Unlike some other car buyer services, We Buy Any Car doesn’t currently offer collection on used vehicles.


The most important document you’ll need to bring is the V5C (also known as the V5 form or log book) for the vehicle, showing that it is registered in your name.

Without the V5, there’s no proof that you are the owner, and no deal will go ahead.

If you’ve recently gotten married and your V5 is in your maiden name, you’ll need to take a birth certificate as proof that you are who you say you are.


It’s no good showing a V5 at the appointment if there’s no verification on offer.

And, that’s why We Buy Any Car will ask you for two forms of identification.

The first form of ID they’ll require is photo ID. This can come in the form of a passport with an original photo, or a driving license.

As a second form of ID, you can use a utility bill.

The bill needs to include your proof of address, which must be the same address registered on the log book.

Accepted bills will include any utility bill, or a recent council tax bill. Take one that has been dated within the last 3 months.

Keys, And A Spare

They’ll want to see that you have both keys present.

So, you’ll need to take both sets of keys with you, as well as any additional keys used to open the boot or bonnet (if applicable).

If you don’t have both sets of keys, you’ll need to inform WBAC before the appointment.

A key missing is going to be off-putting for a buyer (especially if it’s the electronic key) and for that reason, there’s a good chance the valuation is void and you’ll be presented with a lower final quote and offer to compensate for this.

On newer cars, getting a new key programmed can be £100-500, and may also affect the valuation.

Letter For Finance Settlement

Buying vehicles with outstanding finance is a tricky game. Don’t try and fool We Buy Any Car. A quick HPI Check will allow them to see whether there is any outstanding finance.

To purchase a vehicle with outstanding finance, WBAC will need to see a recent, valid finance settlement letter from your finance company, detailing the outstanding balance.

They’ll be able to advise on what to do after you sell the car.

Car History

Alongside the V5, it’s important to bring along all MOT certificates and service history.

On a similar note, if you have suggested there is full service history included with the vehicle, and there is part or no service history on the day of sale, the valuation offer may be reduced considerably.

Service history is particularly important for vehicles that have low mileage, as they are valued much more than a high-mileage equivalent.

Additional Details

Think of anything else that might be useful to a new buyer, and present this at your appointment.

This could include:

  • Owner’s handbook and details of radio codes
  • Locking wheel nut and the relevant attachment for removing it
  • Spare wheel

And, the most important thing you’ll need to take with you, is your bank details.

We Buy Any Car can have a bank transfer over to you within a matter of 35 minutes.

Take your details with you and you can be paid before you even leave!

We Buy Any Car Branch Locator

We Buy Any Car has over 200 branches nationwide. So, there’s a good chance there’s one right near you. The branch locator is located on their website here.

How To Find A We Buy Any Car Branch

Finding a We Buy Any Car branch near you is extremely easy. All you need to do is log onto their interactive branch locator by clicking the link above.

Once there, you’ll need to enter your postcode, and the interactive tool will highlight all your nearest branches.

Booking An Appointment With We Buy Any Car

Step 1 – Find Appointments On The Valuation Screen

If you followed out step-by-step guide to getting a used car valuation with WBAC, you’ll have been sent to a valuation screen.

On this screen there are details of how much they will pay for your vehicle.

But, there’s also a section where you can book an appointment.

By using the postcode you entered, We Buy Any Car will list all the branches near to your location, and explain how far away they are.

Depending on where you are in the country, there should be up to 5 branch options within a 10-15-mile radius.

This is useful if you plan to take the car in during your lunch break at work, rather on a day off.

Remember, WBAC won’t collect your vehicle, you need to take it to them.

We Buy Any Car branch locator

If none of the branches they’ve listed are suitable, there’s a small clickable link below the branch list.

If you click on the “Choose a different branch” link, this will allow you to re-enter a postcode to find nearby branches.

Step 2 – Select Branch And Date

Now, you’ll be able to select a branch and date that suits you. Once you’ve selected this, We Buy Any Car will show all the available appointments for that day.

Click on the appointment that suits you.

We Buy Any Car choose an appointment

Step 3 – Confirm Appointment & Contact Details

To book an appointment, you’ll need to confirm your name, number and email address.

Once you’ve checked these details, click the “Book My Appointment” button and you are ready to start selling!

We Buy Any Car sell now appointments

Step 4 – Get All Relevant Documents And Information Together

Remember, they won’t be able to purchase your vehicle without all the relevant documents and information.

That means taking the MOT, V5 and service history. Alongside this, include the owner’s handbook, radio codes and locking wheel nuts.

To verify the car is owned by you, you’ll need to take an up to date passport and at least one utility bill.

These documents should all have the same address as the V5.

If they don’t, there’s a chance We Buy Any Car won’t take the risk, and they may not be able to give you a final quote and in some circumstances, may even pull out from the purchase of your vehicle entirely.

We Buy Any Car Reviews

There’s no doubt that We Buy Any Car are a well-known business. But are they a business that can be trusted? Customer reviews can help you decide.

There are a number of independent 3rd-party review platforms online that show We Buy Any Car reviews, with their official review partner being TrustPilot (the market-leading review platform).


TrustPilot is one of the world’s biggest online review services and anyone can review a company on their platform. You can see TrustPilot reviews for here.

As of early 2019, there were over 40,000 reviews for the We Buy Any Car service on Trustpilot and they were rated on average ‘Excellent’ with 76% of their customers rating them highly.’s TrustPilot reviews show on their homepage, suggesting an official endorsement of this service by WeBuyAnyCar.

We Buy Any Car Adverts

If you’ve ever seen or heard a We Buy Any Car advert on the radio, online, or TV, you’ll know they are very catchy, with their jingles often remaining in your head for days!

Over the years, there have been many different adverts in print, on the radio and on commercial TV.

Back in 2010, they released this advertisement. It’s had over 600,000 views on YouTube to date.

Which then led to adverts with a catchy tune such as “Little Dancers”…

Moving to 2013, and they released their price guarantee advert…

And, in 2015, the advert featuring the Breakdancing Newsreader was voted in The Sun as having the 7th most popular jingle in the last 60 years.

In recent years, the company has focused on customer-based advertisements. Some focus on how easy the service is:

But, a more dominant feature in their adverts is “valuing your time” over a few extra pound notes, such as this advert:

And, another that’s had over 179,000 YouTube views and has been featured on TV:

And what about Phillip Schofield? Well, he started being associated with in 2017 and has been a strong feature of their TV and radio advertising ever since.

Here’s a TV ad featuring the TV presenter from February 2018:

And here is a Schofield TV ad that that got aired widely on commercial UK TV (including ITV and Channel 4) in January 2019. It focuses on Phillip Schofield’s personal Phil-osophy that “every second counts”.

There were many other adverts featuring Philip Schofield released throughout 2019. You can see all the latest ads on the official YouTube channel.

Ready to sell with Start with a free online valuation from them here.

Considering options beyond We Buy Any Car?

As explained in the disclaimer at the start of this guide, We Buy Any Car is not a commercial partner of Motorway and we do not compare prices from

However, by valuing your car on Motorway, you can see offers from other dealers that buy cars as well as online car buying websites offering a similar service to WeBuyAnyCar. Enter your car’s reg number to get started.

Want to read more? Take a look at some related guides below: