How to sell any car with We Buy Any Car

Even if you’ve never dealt with them personally, there are few people that don’t know about We Buy Any Car (and Phillip Schofield).

They’re the largest online car buying service in the UK. And to date, they’ve transacted with over 1,200,000 customers since their inception and they bought an astonishing 219,000 cars in 2017 alone.

The business is growing fast at over +10% every year and they are far and away the UK’s leading car buying website.

The model has changed little since their early days and they pride themselves on offering a simple and easy way to sell any car online.

Find out everything you need to know about in this simple guide to their service…

We Buy Any Car guide
Value, book, sell. The 3 steps to get your car sold with

The sales process starts with a quick online valuation, an appointment with a buyer from their company to get a final quote, and finally the sale.

It’s a process that’s meant to save time, rather than earn you extra money, as most people know they can potentially get more for their used car by advertising it privately (and dealing with strangers on their doorstep).

It’s now over 12 years since the WeBuyAnyCar website launched in the UK and the business has grown massively.

The company now employees over 200 people. And, with over 200 branches across the UK, it’s almost a guarantee that there’s a branch near you.

Selling with We Buy Any Car explained:

How To Get A Valuation With We Buy Any Car

Below we’ll detail how to get a quick and easy online valuation with We Buy Any Car and later, a quote to buy your car.

The process has been broken down into 4 simple steps.

Step 1 – Enter Your Registration

To start your quick and easy valuation, you’ll need to head over to the We Buy Any Car valuation tool.

Once you’re there, you’ll need to enter your registration number.

This allows the We Buy Any Car database to find your car brand, model, year and lots of other specific information.

It saves you time in comparison to listing all the information that can be found on your V5, manually.

We Buy Any Car valuation

Step 2 – Enter Mileage

Next, you’ll need to detail the mileage, service history and number of previous owners.

Make sure this information is correct, especially the mileage.

A low mileage car can be worth 30-40% more than a high mileage car.

Most drivers will rack up in the region of 10,000-12,000 miles per year. So, if your car has less than this, the value is going to be much higher than similar cars you see advertised for sale.

we buy any car mileage

Below this box, you’ll see details listed for your used car. Check these details thoroughly.

The registration is connected to an automatic database. There’s a chance either you’ve entered the registration incorrectly, or the database has selected the wrong vehicle.

If the vehicle details are not correct, hit the “Not Your Car” button and you’ll be able to edit the details.

We Buy Any Car enter registration

By doing this, you’ll be opening a new page to add the details about your car. There’s a good chance you’ll need your V5 handy to fill this in correctly.

The details you need to know include the vehicle type, make, model, fuel type, colour and more.

Once you’ve added all the relevant details, you’ll be able to skip over to the next step.

We Buy Any Car sell all makes and models

Step 3 – Fill Out Personal Details

Now all the information for your car is present and correct, you’ll need to add your personal details.

This includes your name, email address, phone number and postcode.
Your postcode is used to find the nearest We Buy Any Car branch.

After you’ve added all these details, hit the “Get My Valuation” button.

We Buy Any Car personal details

Step 4 – Get Your Valuation and Quote To Buy Your Car

Now you’ll be taken to a screen to receive your valuation.

As you can see on the right-hand side, the valuation is guaranteed for 7 days, but there are some basic conditions for We Buy Any Car to honour this valuation.

While this valuation is guaranteed, it is not a guaranteed quote to buy your vehicle – We Buy Any Car final quotes only get offered on the day you drop off your car.

We Buy Any Car can have issues with personalised registration plates, imports, cars with less than 6 months MOT, or any mechanical/body work faults.

Other things that may lead to an offer being withdrawn (or adjusted) will include a previous insurance write-off, private hire vehicles, emergency vehicles or vehicles used by driving instructors.

As well as an on screen offer, you’ll also receive a text from We Buy Any Car that gives details of your local branch.

We Buy Any Car sale process and quote

There have been various issues with used car sellers being offered less than their guaranteed valuation. And in many instances, these adjustments in valuation are completely justified.

We Buy Any Car will make general assumptions about your vehicle. If these assumptions are incorrect, it can lead to a reduction in valuation and a drop in your quote.

To make sure you understand the valuation, quote and buying process, read through their car purchasing terms and conditions.

The We Buy Any Car Sale Process

We Buy Any Car looks to take the hassle out of selling a used car privately.

Many times, you’ll spend time, effort and money to advertise and sell a used car.

And, with the amount of time wasters out there, sometimes it’s easier to go with a more hands-off approach.

But, how does the sale process work?

Over 1,000,000 people have managed to sell their used car with We Buy Any Car, and this is the exact process they used.

We’ve explained the process in 3 simple steps.

Step 1 – Get An Online Valuation

As we’ve outlined in the process above, the first thing you’ll need to do is to get an online valuation for your used car.

The We Buy Any Car tool offers an instant online valuation that is valid for 7 days, providing the vehicle is in the condition you say it is.

Step 2 – Book Your Appointment

During the process of the online valuation, you’ll be asked to enter your postcode.

This is so We Buy Any Car can connect you with their local branch.

The company has over 200 branches nationwide, so there’s a good chance there’s one extremely close to you.

Branches stretch from Truro in the South of England, right up to Elgin in Scotland. So, it’s extremely unlikely that there’s not a branch near you.

Better still, the majority of We Buy Any Car’s branches are open 7 days a week.

Each branch has appointments available every 15 minutes, so there’s a day and time to suit everyone.

Step 3 – Get Your Quote And Your Car Sold!

Once you’ve booked your appointment, you’ll be half way to selling your car.

We Buy Any Car can pay used car sellers within a matter of 35 minutes, directly to their bank account.

All you’ll need to do is to make sure you take all necessary documentation for the sale to go through.

What You Need To Sell Your Car

When you go to your appointment, you’ll need to make sure that you have all the following with you.

The Car

You’ll need to take your car there.

Unlike some other car buyer services, We Buy Any Car doesn’t currently offer collection on used vehicles.


The most important document you’ll need to bring is the V5C (also known as the V5 form or log book) for the vehicle, showing that it is registered in your name.

Without the V5, there’s no proof that you are the owner, and no deal will go ahead.

If you’ve recently gotten married and your V5 is in your maiden name, you’ll need to take a birth certificate as proof that you are who you say you are.


It’s no good showing a V5 at the appointment, if there’s no verification on offer.

And, that’s why We Buy Any Car will ask you for two forms of identification.

The first form of ID they’ll require is photo ID. This can come in the form of a passport with an original photo, or a driving license.

As a second form of ID, you can use a bill.

The bill needs to be proof of address, so it needs to be the same address that is registered on the log book.

Accepted bills will include any utility bill, or a recent council tax bill. Take one that has been dated within the last 3 months.

Keys, And A Spare!

They’ll want to see that you have both keys present.

So, you’ll need to take both sets of keys with you, as well as any additional keys used to open the boot or bonnet (if applicable).

If you don’t have both sets of keys, inform WBAC before the appointment.

A key missing is going to be off putting for a buyer (especially if it’s the electronic key) and for that reason, there’s a good chance the valuation is void and you’ll be presented with a lower final quote and offer.

On newer cars, getting a new key programmed can be £100-500, and that is going to affect the valuation in a big way.

Letter For Finance Settlement

Buying vehicles with outstanding finance is a tricky game. Don’t try and fool We Buy Any Car. A quick HPI Check will allow them to see whether there is any outstanding finance.

To purchase a vehicle with outstanding finance, WBAC will need to see a recent finance settlement letter from the company offering the finance.

They’ll be able to advise on what to do after you sell the car.

Car History

Alongside the V5, it’s important to bring along all MOT certificates and service history. As mentioned previously, We Buy Any Car will reduce valuation offers on a car with less than 6 months MOT.

On a similar note, if you have suggested there is full service history included with the vehicle, and there is part or no service history, the valuation offer is going to be reduced considerably.

Service history is particularly important for vehicles that have low mileage, as they are priced much higher than a higher mileage equivalent.

Additional Details

Think of anything else that might be useful to a new buyer, and present this at your appointment.

This could include:

  • Owner’s handbook and details of radio codes
  • Locking wheel nut and the relevant attachment for removing it
  • Spare wheel

And, the most important thing you’ll need to take with you, is your bank details.

We Buy Any Car can have a bank transfer over to you within a matter of 35 minutes.

Take your details with you and you can be paid before you even leave!

We Buy Any Car Branch Locator

We Buy Any Car has over 200 branches nationwide. So, there’s a good chance there’s one right near you. The branch locator is located on their website here.

How To Find A We Buy Any Car Branch

Finding a We Buy Any Car branch near you is extremely easy. All you need to do is log onto their interactive branch locator by clicking the link above.

Once there, you’ll need to enter your postcode, and the interactive tool will highlight all your nearest branches.

Booking An Appointment With We Buy Any Car

Step 1 – Find Appointments On The Valuation Screen

If you followed out step-by-step guide to getting a used car valuation with WBAC, you’ll have been sent to a valuation screen.

On this screen there are details of how much they will pay for your vehicle.

But, there’s also a section where you can book an appointment.

By using the postcode you entered, We Buy Any Car will list all the branches near to your location, and explain how far away they are.

Depending on where you are in the country, there should be up to 5 branch options within a 10-15-mile radius.

This is useful if you plan to take the car in during your lunch break at work, rather on a day off.

Remember, WBAC won’t collect your vehicle, you need to take it to them.

We Buy Any Car branch locator

If none of the branches they’ve listed are suitable, there’s a small clickable link below the branch list.

If you click on the “Choose a different branch” link, this will allow you to re-enter a postcode to find nearby branches.

Step 2 – Select Branch And Date

Now, you’ll be able to select a branch and date that suits you. Once you’ve selected this, We Buy Any Car will show all the available appointments for that day.

Click on the appointment that suits you.

We Buy Any Car choose an appointment

Step 3 – Confirm Appointment & Contact Details

To book an appointment, you’ll need to confirm your name, number and email address.

Once you’ve checked these details, click the “Book My Appointment” button and you are ready to start selling!

We Buy Any Car sell now appointments

Step 4 – Get All Relevant Documents And Information Together

Remember, they won’t be able to purchase your vehicle without all the relevant documents and information.

From the car’s point of view that means taking the MOT, V5 and service history. Alongside this, include the owner’s handbook, radio codes and locking wheel nuts.

To verify the car is owned by you, you’ll need to take an up to date passport and at least one utility bill.

These documents should all have the same address as the V5.

If they don’t, there’s a chance We Buy Any Car won’t take the risk, and they may not be able to give you a final quote and in some circumstances, may even pull out from the purchase of your vehicle entirely.

We Buy Any Car vs Evans Halshaw

Selling a used car can be confusing. There are just so many options to choose from. Deciding on the best route to take can mean doing a lot of research.

According to Evans Halshaw’s online advertisement, they guarantee that they’ll beat any used car offer from We Buy Any Car.

But, what does their guarantee mean?

Essentially, Evans Halshaw will go through the same valuation process that you do, on We Buy Any Car’s website.

From there, they’ll have a true valuation (the exact price We Buy Any Car will pay) to work with.

After inspecting the car to check it’s in the condition you say it is, they’ll make an offer based on the WBAC valuation.

But, that’s not the final figure they’ll use to give you a higher quote.

We Buy Any Car have a range of transaction fees associated with their purchases. Evans Halshaw will deduct this transaction fee from the valuation, and offer slightly more than that figure.

Why Do Evans Halshaw Deduct The Transaction Fee?

Because they don’t charge one.

The transaction fee from We Buy Any Car is applied to each car purchase and reduces the price you’ll receive for your vehicle. As Evans Halshaw doesn’t charge a transaction fee, they deduct this to get a true valuation.

The transaction fees for We Buy Any Car sales can be found here.

How We Buy Any Car Transaction Fees Work

We Buy Any Car applies a transaction fees to most vehicles that they purchase. And to many sellers, it’s a nasty surprise.

So, how much does it cost to sell with We Buy Any Car?

Cars Worth Less Than £99.99

The minimum valuation for a vehicle at We Buy Any Car is £50. If your car is valued above £50 but below £99.99, there are no transaction fees.

Cars Worth Between £100-£4,999.99

The £100-£4,999.99 bracket is the most common for used cars.

Any vehicle purchased by We Buy Any Car in this price range will be subject to a £49.99 sales fee.

Cars Worth £5,000 Or More

Finally, we have cars worth £5,000 or more. In this case, a large transaction fee of £74.99 will be applied.

How Can Evans Halshaw Offer More Than We Buy Any Car?

According to Evans Halshaw, most companies like We Buy Any Car will purchase vehicles, and then sell them on to auction houses.

We Buy Any Car needs to make a profit. At the same time, so does the auction house.

Evans Halshaw uses no middle man. They sell the vehicles directly on their forecourt, so they add a smaller profit margin onto their vehicles in comparison to car We Buy Any Car and an auction house combined.

And, that means a better price for your used car.

What Happens If An Evans Halshaw Valuation Is Less Than We Buy Any Car?

Enforcing the Evans Halshaw guarantee is something that usually needs to be done manually.

So, if you’ve got your We Buy Any Car final valuation and quote, and it’s more than Evans Halshaw (minus the transaction fee), they’ll still guarantee to beat it.

All you need to do is contact Evans Halshaw with your We Buy Any Car quote, and they’ll do the rest to rectify the valuation, beat that price and offer you a higher figure.

How Does Evans Halshaw’s Sales Process Work

Besides the fact the Evans Halshaw doesn’t charge a transaction fee, the entire process is similar to that of WBAC.


Valuations are based on mileage and condition.

You’ll need to show Evans Halshaw:

  • It has more than 6 months MOT
  • Has not been written-off in the past, used as a driving instructor’s car, for private hire or as an emergency vehicle.
  • No damage at all. This relates to both cosmetic and mechanical.
  • There are two sets of keys with the car.
  • Full service history.
  • You are the 1st registered keeper.

If any of the above is incorrect, you’ll need to speak to a valuations advisor.

Evans Halshaw assume all the above, and if this isn’t the case for your vehicle, the valuation is likely to be adjusted.

Like We Buy Any Car, expect your valuation to be emailed, as well as appearing on screen.

It will be valid for 7 days.


The appointment process is split into a few steps.

First, a buying assistant will contact you. They’ll arrange a date and time to test drive your vehicle.

After they are happy with its condition, they’ll submit it for valuation on We Buy Any Car.

This information is then passed on to the Evans Halshaw valuations team for assessment. And, they’ll quickly come up with an offer that is better than the  We Buy Any Car equivalent.

Like with We Buy Any Car, you’ll need the V5, service history, and a form of Photo ID (driving license or passport).

A proof of address will also be needed (it needs to be dated within the last 3 months), such as a utility bill.

Selling A Non-Runner

Evans Halshaw will buy non-runners. The only problem is, they don’t offer a collection service.

That means you’ll need to get the car to them on a trailer or lorry for them to complete the transaction.

Is Evan Halshaw Better Than We Buy Any Car?

Essentially, the two services are the same.

The only real difference is that Evans Halshaw guarantees to offer more than We Buy Any Car. And, as they don’t charge a transaction fee, valuations are more transparent.

However, their website doesn’t explain how much more they will offer. And, it does seem like Evans Halshaw’s sales process is a little more long-winded.

Realistically, it comes down to what part of the country you are in and the branches that are available.

For instance, in remote areas of Scotland or Wales, a We Buy Any Car branch might be 30 miles away, whereas an Evans Halshaw branch could be just 10.

We explore Evans Halshaw in more detail in our dedicated guide to selling a car with Evans Halshaw.

We Buy Any Car Reviews & Press Coverage

There’s no doubt that We Buy Any Car are a well-known business. But, are they a business that can really be trusted, or are you better off going elsewhere?

Reviews for the service on 3rd-party review websites like Trustpilot are excellent on the whole, but as per other companies, there are inevitably some horror stories out there.

Press has also been mixed too. It’s safe to say the media has been quite negative in certain articles and investigations, but bad experiences seem not to be common and so are not reflected in the average customer review scores we have seen in recent years.

It’s therefore always worth doing your own research and making up your own mind. This is no different for

You can be a sheep and sell to them like thousands of others, but it’s a good idea to be an informed sheep!

Here’s a few pointers below to start your own research into their reviews and press coverage…

Trust Pilot Reviews

The first place to head when checking out a company, is Trust Pilot. You can see the reviews for WeBuyAnyCar website here.

As of early January 2019, had over 39,814 reviews, with a 5 star (excellent) rating.

75% of their customers rate them as being excellent.

Although most of reviews are above ‘good’, there seems to be a trend that when people are unhappy, they are extremely unhappy.

Here’s an example of one customer that wasn’t happy with the process.

We Buy Any Car - Trustpilot reviews
A rather harsh We Buy Any Car review from September 2017

But it’s the same for any company who is reviewed online, there will always be some bad reviews.

The majority of the reviews for WeBuyAnyCar are good, like this customer review below. This is very representative of the positive reviews in recent months…

We Buy Any Car reviews
A positive review for Most are good, very good or excellent!

This Is Money

This Is Money produced an interesting article surrounding the We Buy Any Car operation. And, they interviewed a range of customers to ask them about their experience.

As an example, one seller was given an “online guarantee” for their Renault Clio. Upon inspection, We Buy Any Car decided the car was worth £306; nearly £200 less than the original offer.

In another instance, a £7,900 offer for a 4-year-old Skoda was reduced to £7,050, £850 less than the guarantee.

But, who is really in the wrong? According to the article, the Skoda for instance, had minor stone chips in the bonnet. The owner’s comeback was it’s a 4-year old car and that should be expected.

And, we’d tend to agree.

But, if the vehicle was detailed as being in perfect condition, then we’d not expect to see any chips, dents or scratches at all.

Regardless of age, things like bonnet chips do decrease the value of a vehicle.

So, in this case, it sounds justifiable that We Buy Any Car were to reduce their offer.

The Guardian

Probably the most shocking article in recent years relating to We Buy Any Car was found on The Guardian. Findings were so bad at the time, that The Office of Fair Trading decided to take action against the company.

It found that 96% of people getting a guaranteed valuation, were not paid the full price they were originally offered. In fact, many of these sellers would see their valuation slashed by up to 25%.

The Mirror

And finally, The Mirror backs up these customers claims. In one week, it was found that of over 3,000 cars purchased were given an average of £590 less than their valuation.

And, that’s not necessarily due to legitimate faults.

The poorest performing purchasing agent managed to get an average of 15% reduction from their buys.

But, at the higher end of the spectrum, a buyer was managing to get nearly 50% reduction on the guaranteed purchase price from their customers.

We Buy Any Car Adverts

If you’ve ever seen or heard a We Buy Any Car advert on the radio, online, or TV, you’ll know they are incredibly catchy (if not, slightly annoying).

Over the years, there have literally been 100s of adverts.

Back in 2010, they released this advertisement. It’s had over 600,000 views on YouTube to date.

Which then led to adverts with a same catchy tune such as “Little Dancers”.

Moving to 2013 and they released their price guarantee advert.

And, in 2015, the advert featuring the Breakdancing Newsreader was voted in The Sun as having the 7th most popular jingle in the last 60 years.

Nowadays the company tends to focus on customer based advertisements.

Some focus on how easy the service is:

But, a more dominant feature in their adverts is “valuing your time” over a few extra pound notes, such as this advert:

And, another that’s had over 179,000 YouTube views and has been featured on TV:

And what about Phillip Schofield? Well he started being associated with in 2017 and has been a strong feature of their TV and radio advertising ever since. Here’s a TV ad featuring the broom cupboard legend from February 2018:

And here is a Schofield TV ad that that got aired widely on commercial UK TV (including ITV and Channel 4) in January 2019. It focuses on Phillip Schofield’s supposed personal Phil-osophy that “every second counts”. Fair enough.

We Buy Any Car not right for you?

You can compare most of the biggest We Buy Any Car alternatives at Motorway.

We compare offers from dealers that buy cars and leading online car buying websites to find the best price for your car we can.

We’ll always show you offers from many We Buy Any Car alternatives in one place, meaning you could get up to £1,000 more cash for your used car.

Just enter your car’s reg number to get started here.

Still looking for more advice? Take a look at some related guides below: